Privacy policy

Privacy Policy

Last Updated: November 2026

At Harriet & Mae (operated by Harriet & Mae Lifestyle LLC), accessible from www.harrietandmae.com, one of our main priorities is the privacy and security of our visitors. This Privacy Policy document outlines the types of personal information collected and recorded by Harriet & Mae and how we use and protect it.

1. Personal Information We Collect

When you visit our store, make a purchase, or attempt to make a purchase, we collect certain information to fulfill your order and improve your shopping experience:

  • Order & Contact Information: Name, billing address, shipping address, payment details (including credit card processing data, PayPal details), email address, and phone number.
  • Device & Usage Information: IP address, web browser version, time zone, cookie information, products viewed, search terms, and how you interact with our website.

2. How We Use Your Information

We use the personal information we collect generally to fulfill any orders placed through our store, including:

  • Processing payment details, arranging shipping via reliable carriers (such as UPS and USPS), and providing order confirmations and invoices.
  • Communicating directly with you regarding order updates, customer care inquiries, or styling assistance.
  • Screening orders for potential risk or fraudulent activity.
  • Providing you with relevant promotional updates, special offers, and store news (only when in line with your communication preferences).

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers who assist us in operating our store and serving you:

  • E-Commerce & Logistics Partners: Shopify (our store platform), secure payment processing networks, and shipping fulfillment carriers (UPS and USPS).
  • Legal & Regulatory Compliance: We may share your personal information to comply with applicable US laws and regulations, respond to legal requests, or protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking tools to enhance your browsing experience, keep track of items in your shopping cart, and analyze website traffic. You can choose to disable cookies through your browser settings, though certain features of our store may not function optimally as a result.

5. California Consumer Privacy Rights (CCPA)

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA):

  • Right to Know & Access: You have the right to request details about the categories and specific pieces of personal information we have collected about you.
  • Right to Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions (such as tax and accounting record retention).
  • Do Not Sell My Personal Information: Harriet & Mae does not sell, trade, or rent your personal information to third parties for monetary compensation.

To exercise any of these rights, please reach out to us at support@harrietandmae.com.

6. Data Retention

When you place an order through Harriet & Mae, we maintain your Order Information for our record-keeping purposes unless and until you request that we delete this information.

7. Minors

Our website is intended for adults and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal requirements, operational practices, or store policies. The updated version will always be posted on this page with a revised date.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to submit a privacy request, please contact our California-based support team:

Harriet & Mae Lifestyle LLC
620 Newport Center Drive, Suite 1100
Newport Beach, CA 92660, United States
Email: support@harrietandmae.com
Phone: +1 (949) 438-2195
Support Hours: Mon – Fri: 10:00 AM – 5:00 PM (ET) | Sat & Sun: 9:00 AM – 3:00 PM (ET)